Contact us

Process for suggestions, complaints, compliments

At Netcare, we believe that providing our patients and their families with the best and safest care is our privilege and passion. As part of this commitment, we actively gather and purposefully use feedback from our patients and their loved ones to develop improvement programmes. The feedback we receive thus directly impacts the care we provide in our hospitals.

Should you have feedback about our service, please complete this form, which links directly to each hospital’s system so that we can contact you as soon as possible.
Alternatively, please contact our customer service centre via the details to the right of this page.


Customer service centre

Tel: 0860 NETCARE (0860 638 2273)
Please note that the centre operates from
Monday to Friday 08:00 to 16:00

Netcare Limited head office

76 Maude Street,
Corner West Street,
GPS: -26.104648, 28.055618 View map

Investor relations

Contacting Netcare Group divisions

Contact the Netcare hospital division or a Netcare hospital
Contact Netcare 911
Contact Medicross or a Medicross centre
Contact National Renal Care
Contact Akeso


Job applications/Vacancies
Please note that we only consider applications for positions advertised on our Vacancies page and do not respond to unsolicited CVs and job applications sent to us through any other channels. Click on 'Careers' on the main navigation bar for information on positions available.