Events Emergency Medical Services (EMS)

Back to products

Events emergency
medical services (EMS)

Netcare 911 paramedics, rapid response vehicles and ambulances provide a reassuring presence at local, provincial, national and international sporting and other events across South Africa.

Request a callback Request a quote

How does events EMS
cover work?

We manage medical emergencies at major outdoor and public events across South Africa — from global and local sports matches to congresses and conferences.

Under the requirements of the SASRIA Act, we conduct a comprehensive risk assessment and draw up a thorough medical plan to ensure that we provide for the level of risk and the right number of resources.

Through our state of the art aeromedical services and road rescue units, and the Netcare Group’s extensive private hospital network, we provide you with an end-to-end medical service.

Access model

The Netcare 911 events division will provide a comprehensive quote, based on the risk and requirements of the event.

Upon acceptance of the quote an event manager will be appointed to coordinate and manage the event. An emergency plan will be developed to ensure end-to-end compliance with the joint operations centre (JOC) requirements.

WHY CHOOSE EVENTS EMS COVER?

Match-fit medical care

Our sports event support includes a risk assessment for the specific event, comprehensive medical plan, on-site joint operations centre, appropriate medical resources and facilities at the event, and transportation of patients to appropriate medical facilities if there is a need for further management.

On-site joint operations centre (JOC)

Our JOC and voice operation command (VOC) manage and coordinate the event.
Rapid response

On-site ground crews have access to backup aeromedical services and Netcare hospitals on standby.
Emergency locations

For races, medical points are established en route and one major hospital located near the finish line is on standby.

Transfer of injured or ill athletes, spectators or delegates from the site to the nearest, most appropriate medical facility, as well as inter-facility transfers.
Assistance with emergency evacuations at events.
Mobile ICU ambulances on site, staffed by advanced life support paramedics.

Signature events and proud partners across SA

Thanks to Netcare 911, the prestigious Comrades Marathon runners and spectators have access to world class medical care.

Current:
Comrades Marathon | 947 Ride Joburg cycle race

Previous:
FIFA World Cup (2010) | Rugby World Cup (1995) | Dusi Canoe Marathon| Two Oceans Marathon | Soweto Marathon | Amashozva Durban Classic Race

Our emergency teams are on standby along the race route for the 947 Ride Joburg cycle race. From start to finish, expect expertise and empathy!

Peace of mind for participants in 947 Ride Joburg cycle race

When the 12000 participants set out in 2022 on this gruelling 97 kilometre race, they had peace of mind knowing that Netcare 911 was on hand to render emergency medical services in case of injuries or medical emergencies.

This is but one of a number of prestigious sporting and other major events in South Africa where we are in attendance.

Our life saving services

Emergency operations
centre (EOC)

The nerve centre of Netcare 911 — coordinating all our operations 24/7.

Learn more

Road operations

One of the largest fleets of private ambulances and rapid response vehicles in SA.

Learn more

Aeromedical operations

Netcare 911 is an EMS provider with both jet and helicopter ambulance squadron.

Learn more

Health-on-Line

Telephonic medical information and advice for emergency and non-emergency cases.

Learn more

Inter-facility
patient transfers

Effective case management of inter-facility patient transfers.

Learn more

Critical care
operations

24/7 coordination of all road and air ICU patient management and transportation.

Learn more

Customer
services desk

Dedicated assistance and resolution of all enquiries, queries and complaints.

Learn more

Cutting-edge location and dispatch technology enables us to optimise our response time

Mac Netcare

Interested in
events EMS?

Contact our central customer service centre at
[email protected] or on
0860 NETCARE
(0860 638 2273)

Please note that the centre operates on weekdays between 08:00 and 16:00.

Request a callback Request a quote

Event Ems