My Netcare Online – Welcome to the future of healthcare

*Under Maintenance 19-21 June 2026*

Welcome to the future of healthcare

MyNetcare Online is your convenient, private and secure online dashboard management portal. Edit and update all of your personal information, book medical appointments, link your dependants, and make online pre-admissions.

Welcome back

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If your contact details have changed,

Please call: 010 205 7335 during office hours Or email: [email protected] to verify and update your new contact details. This is to protect your personal information.

I’m experiencing another issue

OTPs are sent to your cell phone number via your network provider and can sometimes be delayed. If you didn’t receive an OTP within 5 minutes, check that your cell phone is connected or use the email option, if available, and try again.

If you are still experiencing an issue: Please call: 010 205 7335 during office hours Or email: [email protected]

Profile not found error

Oh dear, it looks like you don’t have an account yet

Not to worry, it will only take you a few minutes to get your account created with us.

Create an account

Reset your password

Reset Password

ID / Passport number

How would you like to receive your OTP?

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HAVING TROUBLE LOGGING IN?

OTPs are sent to your cell phone number via your network provider and can sometimes be delayed. If you didn’t receive an OTP within 5 minutes, check that your cell phone is connected and try again.

If you are still experiencing an issue: Please call: 010 205 7335 during office hours Or email: [email protected]

Password Change

OTP PIN

Did not receive an OTP? Resend in 30 seconds

Resend OTP

HAVING TROUBLE LOGGING IN?

OTPs are sent to your cell phone number via your network provider and can sometimes be delayed. If you didn’t receive an OTP within 5 minutes, check that your cell phone is connected and try again.

If you are still experiencing an issue: Please call: 010 205 7335 during office hours Or email: [email protected]

Reset Password module Screen

NEW PASSWORD

CONFIRM PASSWORD

I, hereby confirm that I have read and understood the Terms of Use and agree to the provisions therein.

If you would like to reset your password please click the forgot password link on the welcome screen.

Profile not found error

Oh dear, it looks like you don’t have an account yet

No worries, it will only take you a few minutes to get your account created with us.

Create an account

Profile Mismatch

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Retry

Profile Success

Pre-admissions

You can now complete all the necessary pre-admission documents online, either for yourself or a dependent, wherever and whenever.

Manage your appointments with Netcare appointmed™ in your Health Centre

Netcare appointmed™ will conveniently make all your medical appointments for you with appropriate healthcare professionals including specialists, GPs and dentists in Netcare’s extensive network.

Link your family members

Add your loved ones and dependants to your Health Centre to manage their health records and complete any online pre-admissions on their behalf.

Control your personal information

By managing your personal information and keeping it up to date you’ll ensure that Netcare always has your latest data. This makes for easy online pre-admissions and medical aid pre-authorisations for procedures and admissions.